Privacy Policy

1. Introduction

Monodox ("we", "us", "our") operates Burf. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Platform.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, password and profile details you provide during registration
• Usage data: pages visited, features used, timestamps, device and browser information
• Content: models, datasets, agents, knowledge bases and other content you create on the Platform
• Payment information: billing details processed through our payment provider (we do not store card numbers)
• Communications: messages you send to us via support or contact forms

3. How We Use Your Information

• Provide, maintain and improve the Platform
• Process transactions and manage your account
• Send service-related notifications and updates
• Respond to support requests and communications
• Monitor usage for security, fraud prevention and abuse detection
• Analyze usage patterns to improve features and performance
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: hosting, analytics, payment processing and email delivery
• Legal authorities: when required by law or to protect our rights
• Business transfers: in connection with a merger, acquisition or sale of assets

5. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, audit logging and regular security reviews. No system is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, data is retained for 30 days before permanent removal. Some data may be retained longer to comply with legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@monodox.com.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

9. Children

The Platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at privacy@monodox.com.